Incident Response Flowchart Template

flowchart TD
    A([Alert or user report]) --> B[On-call confirms the incident]
    B --> C{Impact}
    C -- One feature --> D[P2 minor incident]
    C -- Core feature down --> E[P1 major incident]
    E --> F[Open a war room and page the owner]
    D --> G[Find the root cause]
    F --> G
    G --> H{Quick recovery possible?}
    H -- Yes --> I[Roll back / restart / failover]
    H -- No --> J[Apply a temporary mitigation]
    I --> K[Verify recovery]
    J --> K
    K --> L{Back to normal?}
    L -- No --> G
    L -- Yes --> M[Publish the incident report]
    M --> N[Retrospective and action items]
    N --> O([Close the incident])

Draw an incident response flowchart in Mermaid flowchart TD syntax: after an alert or user report the on-call engineer confirms the incident and triages impact into P2 minor (one feature) or P1 major (core feature down, which opens a war room and pages the owner); then find the root cause and decide whether quick recovery is possible: roll back, restart or fail over if yes, apply a temporary mitigation if no; verify recovery, going back to root cause if not recovered; finally publish the incident report, run a retrospective with action items and close the incident. Use rounded nodes for start and end. Output only the mermaid code block.